Service & Support

Warranty

All Mondaine Official Swiss Railways Watches models of Mondaine Watch Ltd, Pfäffikon SZ (Switzerland), can be regulated and repaired at any of the MISO authorized service partners appearing in this register. The watch will be serviced according to the provisions of the warranty when a valid warranty certificate is presented with the watch. The register is the latest available and will be updated at regular intervals. Only service centres displayed here are valid.

Every wristwatch has been tested for water-resistance, which is covered under the warranty provided that it has not been subjected to any improper handling or accident and the glass, crown and push button(s) have not been damaged.

In case of any malfunction during the warranty period, your watch will be repaired free of charge on presentation of the guarantee certificate, fully completed and signed by the authorised MONDAINE retailer, showing the model number of the watch. Should your watch need service, please contact the authorised Australia service Centre below.

Duraflex Group Australia
Attn: Mondaine Servicing
Level 1, 328 High Street
Chatswood NSW 2067

Phone: 02 8599 9896
Email: info@mondaine.com.au