The supplied watches can be examined only – comparable with trying them on in a physical store. Should the goods be damaged as a result of further use, we reserve the right to demand compensation.
Change of mind for sale or promotional items can be exchanged. Refunds will not be given for change of mind on sale products.
If promotional free gifts were offered at the time of order and the refund/exchange leads to the order no longer meeting the promotion requirement, refunds will not be processed unless the free Gifts have been returned.
For change of mind returns, any shipping costs charged on the original order will not be refunded to the buyer.
The cost of shipping the item back to us is the responsibility of the buyer. Return shipping costs are non-refundable and are at the buyer’s expense unless faulty. If faulty, when posting back the item please include a detailed written explanation as to the nature of the fault or damage and proof of purchase with your return. If an item is received damaged upon receipt or deemed to be faulty, we will replace the faulty product and pay for the return freight, on receipt, evaluation and acceptance of the goods.